Search TipsError Codes
This page covers the error codes you may encounter related to transactions.
Failed Transaction Error Codes
When a transaction fails due to suspected fraud, your postback notification will include one of the error codes shown in the table. Next to each error code is a description of the specific fraud type that caused the transaction to fail.
| Response Code | Short Description | Long Description |
|---|---|---|
| F440 | SPVelocity | Instant Conversion Validation Errors exceeded. |
| F451 | SPNegDB | Card negative database |
| F452 | SPNegDB | E-mail negative database |
| F453 | SPNegDB | E-mail negative database |
| F455 | SPNegDB | CustCountry or IP Country |
| F456 | SPNegDB | Merchant CustCountry or IP Country block. |
| F457 | Dupe | Duplicate Subscription |
| F458 | SPNegDB | Merchant URL CustCountry or IP Country block. |
| F460 | SPVelocity | Global Velocity |
| F461 | SPVelocity | Merchant Velocity (Card Number) |
| F462 | SPVelocity | Merchant Velocity (E-Mail) |
| F463 | SPVelocity | URL Velocity (Card Number) |
| F464 | SPVelocity | URL Velocity (E-Mail) |
| F465 | SPVelocity | Merchant Velocity (IP Address) |
| F470 | SPNegDB | BIN Block - Negative Database |
| F471 | SPNegDB | BIN Block BIN Country |
| F481 | SPNegDB | MerchantPartnerID Block |
| F492 | MerchNegDB | E-mail negative database |
| F493 | SPNegDB | Merchant CustCountry or IP Country block. |
| F494 | SPNegDB | Device negative database |
| V3001 | SPVelocity | URL Velocity (Card Number) |
| V3002 | SPVelocity | URL Velocity (E-Mail) |
| V3003 | SPVelocity | URL Velocity (Username) |
| V3004 | SPVelocity | URL Velocity (IPAddress) |
| V3005 | SPVelocity | Merchant Velocity (Card Number) |
| V3006 | SPVelocity | Merchant Velocity (E-Mail) |
| V3007 | SPVelocity | Merchant Velocity (Username) |
| V3008 | SPVelocity | Merchant Velocity (IPAddress) |
| V3009 | SPVelocity | URL Velocity (DeviceID) |
| V3010 | SPVelocity | Merchant Velocity (DeviceID) |
| V3011 | SPVelocity | URL Velocity (TrueIP) |
| V3012 | SPVelocity | Merchant Velocity (TrueIP) |
Instant Conversion/One Click Errors
| Error Code | Description |
|---|---|
| ERR301 | Token doesn't exist in the Segpay System |
| ERR302 | Bill Config assigned to asset record is not an Instant Conversion |
| ERR303 | Signup Transaction was not authorized |
| ERR304 | Purchase record has already been converted |
| ERR305 | Purchase record has a null value for NextDate |
| ERR306 | Purchase record has a NextDate within the cutoff for a conversion |
| ERR307 | Invalid PackageID/BillConfigID on the conversion |
| ERR308 | Unsupported card type on Asset |
| ERR309 | Card type no longer supported by processor pool |
| ERR310 | Purchase record no longer has a status of Active |